Terms of Service

Effective date: January 1, 2026 Last updated: January 1, 2026

These Terms of Service (the “Terms”) form a binding agreement between you and Red Queen Logic, LLC (“RQL,” “we,” “us,” or “our”) and govern your access to and use of Regent, including the personal artificial-intelligence appliance, the associated web and mobile applications, our website at https://redqueenlogic.com, and any related software, updates, and services (collectively, the “Service”).

Please read these Terms carefully. They include limitations on our liability, disclaimers of warranties, and provisions regarding governing law and dispute resolution. By creating an account, purchasing or installing an appliance, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Regent is a personal artificial-intelligence system designed to run on a server-class computer (“Appliance”) installed at your premises. You access the Appliance through web and mobile client applications we provide. The Appliance, the client applications, and our supporting cloud services together constitute the Service.

The Service is intended for use by a single primary user per Appliance. Household and multi-user configurations may be offered in later versions; current capabilities are described in the in-product documentation.

2. Eligibility

You may use the Service only if:

you are at least 18 years old and have the legal capacity to enter into a binding contract;
you are not barred from using the Service under applicable law (including U.S. export-control, sanctions, or trade-restriction laws); and
you provide accurate registration information and keep it up to date.

By using the Service you represent that you meet these requirements.

3. Your account

You will need to create an account to use the Service. You are responsible for maintaining the confidentiality of your credentials (including your account password and any passphrases used to encrypt data on the Appliance), for activity that occurs under your account, and for safeguarding the Appliance itself. Because On-Device Data (as defined in our Privacy Policy) is encrypted with a key derived from your passphrase, neither we nor any other party can recover that data if you lose the passphrase and any recovery material you have generated. Please protect this information.

Notify us promptly at info@redqueenlogic.com if you suspect unauthorized use of your account or Appliance.

4. License to the software

Subject to your compliance with these Terms, RQL grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to:

install and use the software embedded in your Appliance solely on that Appliance;
install and use the Regent web and mobile client applications on devices you own or control, solely to access your Appliance; and
use the Service for your personal, non-commercial purposes, or for the internal business purposes of a single individual user (e.g., professional use by the same individual).

This license does not transfer any ownership rights in the software. RQL and its licensors retain all right, title, and interest in and to the Service, including all intellectual property rights. Any open-source components are licensed under their own terms; nothing in these Terms limits your rights under those licenses.

You will not, and will not permit anyone else to:

copy, modify, translate, or create derivative works of the Service, except as permitted by applicable law or by the relevant open-source license;
reverse engineer, decompile, or disassemble the Service, except to the extent applicable law expressly permits despite this limitation;
rent, lease, sell, sublicense, or otherwise transfer the Service or your account to a third party;
use the Service to develop a competing product, or to extract its model weights, prompts, or other proprietary materials;
bypass, disable, or interfere with security, authentication, audit-logging, or rate-limiting features of the Service;
use the Service to violate any law or the rights of any person; or
use the Service in a manner that could damage, disable, overburden, or impair the Service or any other party’s use of it.

5. The Appliance

If you purchase or lease an Appliance from RQL, ownership and risk pass according to the order documents that accompany the Appliance. The Appliance is intended to be installed at your premises and operated by you. You are responsible for:

providing a suitable installation environment (power, network connectivity, physical security);
physical custody and security of the Appliance;
using only authorized accessories and peripherals where indicated in the product documentation; and
decommissioning the Appliance using the documented procedure before transfer, resale, or disposal.

We do not maintain ambient remote access to your Appliance. We can deliver software updates over a signed update channel, and an RQL support representative can join a time-limited diagnostic session only when you explicitly initiate one (see the Privacy Policy). We cannot push code to your Appliance, take remote control of it, or read its encrypted data volume.

6. Acceptable use

You may not use the Service to:

engage in or facilitate any illegal activity, including the harassment, stalking, or unauthorized surveillance of any person;
transmit content that is unlawful, defamatory, infringing, or that violates the privacy or other rights of any person;
transmit malware, conduct intrusion or denial-of-service activity, or attempt to gain unauthorized access to any system, network, or account;
attempt to develop or deploy weapons of mass destruction, conduct biological- or chemical-weapons research, or generate content for use in the unlawful surveillance of others;
impersonate any person or misrepresent your affiliation with any person or organization;
circumvent technical, contractual, or rate-based limits imposed by third-party services you connect to Regent; or
use the Service in any way that violates the acceptable-use or terms-of-service policies of a third-party service you connect to Regent (for example, the platform terms of an email provider or social-media service).

You are responsible for ensuring that your use of the Service, including any third-party services you connect, complies with applicable laws and contracts.

7. Third-party services

The Service allows you to connect third-party services (such as Microsoft 365, Google Workspace, file-storage services, and social-media platforms). Your use of those services is governed by your agreements with them, not by these Terms. RQL does not control third-party services and is not responsible for their availability, content, or practices. We may add, remove, or modify integrations from time to time.

When you authorize a connection, your Appliance handles authentication and stores credentials locally; we do not receive your third-party credentials. You may revoke a connection at any time through the Regent settings or directly through the third-party service’s controls.

8. Outputs and your content

You retain all rights you have in the data you provide to Regent (“Your Content”), including data you upload, content retrieved from connected third-party services on your behalf, and outputs the Service generates for you in response to your inputs. As described in the Privacy Policy, Your Content is stored on your Appliance and is not transmitted to or stored by RQL, except as expressly described in that policy.

You are responsible for Your Content and for the legality of providing it to the Service. You represent that you have all necessary rights to do so. To the extent any Your Content is transmitted to RQL (for example, in an opt-in diagnostic export), you grant us a limited, non-exclusive, royalty-free license to use that content solely to provide and support the Service to you.

Outputs generated by the Service may be inaccurate, incomplete, or unsuitable for a particular purpose. Generative AI systems are probabilistic and can produce content that is plausible but wrong. You should independently verify outputs before relying on them, particularly for decisions that have legal, financial, medical, safety, or other significant consequences. The Service is not a substitute for professional advice.

9. Updates and changes to the Service

We may update the software that runs on your Appliance and the client applications from time to time. Updates may include new features, security patches, bug fixes, or changes that are required to maintain the security or operation of the Service. We will use signed update channels and, where an update affects the secure handling of data on your Appliance, we will surface the update and seek your consent before installation. We may issue accelerated security patches for critical vulnerabilities and will notify you when we do.

We may add, change, or discontinue features of the Service. We will use reasonable efforts to provide advance notice of material adverse changes to features you use.

10. Fees, billing, and trials

If a portion of the Service requires payment, the applicable fees, billing terms, and refund policies will be set out at the point of purchase or in a separate order document. Unless we agree otherwise in writing, fees are non-refundable except as required by law. You authorize us (and our payment processor) to charge the payment method you provide for amounts due, including any applicable taxes. If you fail to pay, we may suspend or terminate your access to fee-bearing portions of the Service.

If we offer a free trial or beta release, we may modify or terminate it at any time, and the Service may be provided “as is” without any service-level commitment during the trial or beta period.

11. Privacy

Our Privacy Policy describes how we collect, use, and protect information in connection with the Service. By using the Service, you acknowledge that you have read the Privacy Policy.

12. Suspension and termination

You may stop using the Service at any time. You may terminate your account by contacting us at info@redqueenlogic.com or by using the in-product controls, where available. Upon termination of your account, your continued use of the Appliance and the client applications may be limited; the in-product documentation describes the post-termination behavior.

We may suspend or terminate your account or your access to all or part of the Service if:

you breach these Terms or any other agreement between you and RQL;
we are required to do so to comply with law or a legal order;
continued provision of the Service to you would pose a risk to other users, third parties, or the Service itself; or
we discontinue the Service or the relevant feature.

We will use reasonable efforts to provide notice of a suspension or termination, except where notice would be impracticable, would interfere with an investigation, or is prohibited by law.

Sections that by their nature should survive termination — including those concerning intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RQL AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, RQL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICE OR ITS OUTPUTS WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PARTICULAR PURPOSE. OUTPUTS GENERATED BY THE SERVICE ARE NOT PROFESSIONAL ADVICE. You are responsible for evaluating the suitability of the Service for your needs and for the decisions you make based on its outputs.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RQL, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE LEGAL THEORY AND EVEN IF RQL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT WHERE APPLICABLE LAW PROHIBITS THIS LIMITATION, THE TOTAL LIABILITY OF RQL AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RQL FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).

The limitations in this section apply even if a remedy fails of its essential purpose. They allocate the risks between you and us, and the pricing of the Service reflects this allocation. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

15. Indemnification

You will indemnify, defend, and hold harmless RQL and its affiliates, and their respective officers, directors, employees, and agents, from and against any third-party claims, demands, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your violation of these Terms; (b) your misuse of the Service; (c) Your Content; or (d) your violation of any applicable law or the rights of any third party. We may, at our option, control the defense and settlement of any claim subject to indemnification; you will cooperate as reasonably requested.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Except for claims for injunctive or other equitable relief in connection with intellectual-property rights, and except where prohibited by applicable law, you and RQL agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts.

You and RQL each agree that any dispute will be resolved on an individual basis; class actions, class-wide arbitration, private attorney-general actions, and any other proceeding in which a party acts or proposes to act in a representative capacity are not permitted. If this prohibition is held unenforceable as to any claim, that claim must be severed from any individual proceeding and litigated separately.

You may have additional rights under your local consumer-protection laws that cannot be waived by contract; nothing in these Terms limits those rights.

17. Changes to these Terms

We may change these Terms from time to time. When we make a material change, we will update the “Last updated” date and provide notice through the Service or by email before the change takes effect. Your continued use of the Service after the change takes effect constitutes acceptance of the updated Terms. If you do not agree to the change, you must stop using the Service before the change takes effect.

18. Notices

We may give you notices by posting them in the Service, by email to the address associated with your account, or by other reasonable means. You may give us notices at info@redqueenlogic.com or by writing to Red Queen Logic, LLC, Attention: Legal, 34306 DonnaVista Pl, Eustis, FL 32736.

19. General

Entire agreement. These Terms, together with the Privacy Policy and any order documents or feature-specific terms we make available, constitute the entire agreement between you and RQL regarding the Service and supersede any prior agreements.
Severability. If a provision of these Terms is held unenforceable, the remaining provisions will continue in effect.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets, or to a corporate affiliate.
Force majeure. Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control.
Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and RQL.
U.S. government users. The Service is “commercial computer software” provided with restricted rights as defined in applicable federal acquisition regulations.

20. Contact

Questions about these Terms should be directed to:

Red Queen Logic, LLC
Attention: Legal
34306 DonnaVista Pl, Eustis, FL 32736
Email: info@redqueenlogic.com

These Terms are provided for informational purposes and are not a substitute for legal advice. Before publishing them on a live site, we recommend that you have them reviewed by counsel admitted in the jurisdiction whose law you have selected to govern them.

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